Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions, a prepaid shipping label (customers in the contiguous United States) and a return voucher which you can use to place a new order (if desired).

How soon will I get my refund?

Once your item(s) get to us, any unused return voucher amount will typically be refunded back to your original form of payment within 2 business days. Please note that we do not refund original shipping charges.

What if the item returned was discounted or I received a bonus item?

If you return an item that was part of a promotional discount, any refund you receive will be less the amount of the promotion.

If you received a bonus item with your order and choose to return a qualifying item(s), you must also return the bonus item.  Failure to return the bonus item will result in a decrease in your refund equal to the value of the bonus item.

What items are returnable?

  • Items purchased in the last 37 days which are in new and resellable condition.

What items are non-refundable?

  • Items which are worn, washed or containing odors

Can I make an exchange?

Instead of making an exchange, we ask that you simply place a new order for the item(s) you are looking for.

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